An article by Dr. Ann Marie Gorczyca, DDS.
Attitude and social development are reviewed on a child’s kindergarten report card. “Exhibits a positive attitude, shows respect, interacts positively, displays self-discipline, and accepts responsibility for their own actions” are all evaluated in a six-year-old. Why then, do some dentists struggle with these topics of accountability when dealing with team members?
Maintaining a high level of team performance is not easy. It will require setting individual goals, tracking performance, and discussing accountability with under performers. Individual coaching may be required in an effort to inspire improvement.